RFP or RIP: How to Avoid the Wrong Legal Tech Investment
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Choosing the right legal tech can transform your firm, but choosing the wrong one can drain time, money, and trust. In this session, we’ll cut through the noise to share what actually works—and what too often goes wrong—when firms evaluate and implement new technology. Scarlett Lester, of Law Firm Xcelerator, has been helping law firms pick and implement the best technology for 3 years - she will share practical tips and processes you can follow as you grow your business.
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What to Expect
Agenda:
- Why is it important to pick the right vendor
- How to vet technology properly
- Common pitfalls to avoid
- What matters and doesn’t matter at this stage
- How to do it in a systematic way (RFPs and checklists)
- Preparing for implementation
- Successful tech rollouts - what can you control
Speakers
Panelists

Scarlett Lester
Scarlett Lester brings clarity, humor, and no-nonsense advice to legal operations. As a Law Firm Xcelerator consultant, she has seen firsthand what works (and what doesn’t) when law firms try to modernize and grow. Her session will empower law firm leaders to adopt a business-first mindset — with practical strategies for streamlining operations, embracing useful tech, and making data-driven decisions that improve performance and profitability. Scarlett’s presentations are high on substance, light on fluff, and tailored for legal professionals ready to act.
Moderator
