Nine years later, the firm handles employment law cases out of Woodland Hills, California. Individual claims for discrimination, harassment, and wrongful termination. Class actions for wage and hour violations. The kind of work where volume and precision both matter.

Three years ago, Eve became part of the operation. Since then, the numbers tell the story.

“By leveraging Eve, we were able to more than 3x the revenue of our firm with only adding about 50 percent more personnel,” Starr says. “That’s something that I don’t think we would have been able to do without Eve.”

The Numbers Don’t Lie

Frontier Law Center does not use Eve for one workflow. They use it for all of them. Intake. Case evaluation. Demands. Discovery. Litigation prep. 

“It’s really hard to describe what Eve actually is, because Eve is really everything,” Starr says. “Eve is like an extra hand for every one of our employees. It’s so deeply embedded into pretty much every part of what we do.”

In one year, the firm’s average case value grew by 90 percent. Their caseload increased 2.5 times without adding headcount. They went from converting 10 percent of inquiries into cases to converting 35 percent. Those are not aspirational numbers. Those are the results Starr measured after going AI-Native.

The Needle in the Intake Haystack

Before Eve, Frontier Law Center intake looked like this: a staff member on the phone for 45 minutes to an hour, letting the client talk, scribbling notes by hand. The result was pages of scratch notes that an attorney then had to comb through to figure out which claims had merit.

“It was like finding a needle in a haystack,” Starr says. “You’re reading through this eight-page transcript trying to determine which claims to pursue. It took a lot of time, and the facts weren’t even that tailored to the case.”

Now the firm records and transcribes every intake call. The transcription goes straight into Eve. One playbook runs the evaluation. Claims are identified. Strengths and weaknesses are flagged. The team knows which direction to take the case before anyone picks up a pen.

“We were able to cut down that intake call to probably about half,” Starr says. “Our intake staff can stay focused, ask the pertinent questions, and just allow all that information to be transcribed knowing that Eve is going to handle it.”

The result was not just faster intake. It was deeper intake. The firm ingests more information than before and extracts it more cleanly. Cases are stronger from the start.

Twenty Minute Demand Letters

Demand letters used to take two to three hours. The firm would draft each one by hand, pulling facts from those same scratch notes. The output was rudimentary. The facts were not always tailored to the case.

“Now with Eve, it’s one click of a button and it will pull every fact into a demand letter,” Starr says. “It will calculate damages for you. One playbook, and it spits out a perfectly well-tailored custom demand. It takes probably like 20 minutes.”

The demands are also better. They are more detailed, more fact-specific, and opposing counsel notices. Starr says responses come in faster now because the other side can see the firm is not sending templates.

“We’re kind of painting this picture of the case for opposing counsel,” he says. “They know that we’re really getting into the weeds on every single case, no matter how small.

“By using Eve demands, we're able to get a faster settlement and we're able to get more money, typically on the table to settle a case earlier.”

Discovery in Thirty Minutes

Responding to discovery was the task everyone hated. Paralegals spent hours hunting through case files for information relevant to each question. Before Eve, it could take ten hours to respond to a single set of discovery.

“Responding to discovery was kind of a nightmare,” Starr says. “It was one of those things that paralegals absolutely hated to do.”

Now the firm responds to a full set of discovery in about 30 minutes. Propounding discovery is faster too, and every question is tailored to the specific facts of the case.

“Our discovery is taken more seriously now than it was before,” Starr says.

Better Work, Not Just Faster Work

Speed is easy to talk about. Starr is more interested in quality. The demands are more detailed. The case evaluations are deeper. The discovery responses are tailored. Every downstream task benefits because the upstream work is better.

“We can do five times more work in the same timespan,” Starr says. “The quality of work we deliver is just that much better, resulting in more satisfied clients.”

High-value cases used to require a tradeoff. You could spend the time to build a detailed, well-reasoned demand, or you could move through volume. Now Starr says the firm treats every case with the same level of attention, whether it is a complex class action or a straightforward individual claim.

Get on Board

Starr does not hedge when asked about firms that have not adopted AI.

“If you’re not building AI into your practice, you’re gonna have a problem,” he says. “I think that clients are gonna come to expect that their law firm is using AI in some facet of their case. It just makes the quality of your work better.”

Frontier Law Center spent its first six years grinding out growth the hard way. Then Manny Starr found Eve, embedded it into every part of the firm, and tripled the revenue in two years.