Like many attorneys, they faced mounting pressure from the routine demands of legal work. Reviewing client files, compiling medical summaries, analyzing hospital liens, and drafting documents consumed hours of focused effort. These tasks, while essential, often delay higher-value work: advising clients, developing case strategies, and managing negotiations. The inefficiency was especially pronounced in complex cases involving fragmented records and long communication trails.

Before adopting Eve, the firm experienced firsthand how administrative and research-heavy tasks could sideline strategic casework. The constant pull toward data gathering, document review, and repetitive drafting left little room for legal interpretation or client-facing focus. Large case files required tedious compilation. Medical record reviews, email threads, and hospital lien analysis demanded time, but didn’t necessarily require a lawyer’s judgment. Casey and Will’s time was consumed by tasks that offered little return on his legal expertise.

The firm integrated Eve through its Salesforce-based Litify platform. This connection ensures that case files, emails, documents, and records sync automatically each night, building a full knowledge base that any member of the staff can draw from at any time. Rather than requiring attorneys like Will to learn complex technical processes, the setup enabled him to interact with Eve through natural conversation, treating the AI "like a conversation with a colleague" and asking questions the same way he would delegate tasks to an associate. He likens it to natural dialogue rather than rigid command structures that might feel inaccessible to someone who isn't an "AI guru".

For example, Will starts each day by identifying tasks that can be delegated to Eve while he focuses on other matters. 

The impact was immediate and directly measurable. In a property damage case involving multiple injured parties and seven email threads, Eve completed the analysis and delivered a liability summary, recommended actions, and citations for her work—in seconds. The same work would have previously taken an hour or more. 

And all of this while delivering strategic settlement recommendations with full transparency into all calculations and assumptions, for the team to interrogate.

The efficiency gains extend across the entire case workflow, with Eve handling medical summaries on just about every case and creating timelines and visualizations as new information arrives. Eve also accelerated Will’s document drafting process. Instead of losing time to formatting or version control, he now produces and iterates on documents in quick succession—sometimes completing ten drafts in under six minutes. This has removed the friction of starting from scratch, that paralysis of the blank page, and increased time spent on argumentation and nuance.